Refunds & Returns

We will accept return requests up to 8 days after delivery only if the item is unused and in its original condition. In such cases, we will refund the cost of the item(s) but not shipping. The cost of shipping for the return will be at the customer’s expense.


In the event that your order arrives damaged in any way, please email us immediately at info@kashmiriethnic.com with your order number and a photo of the item’s condition and original packaging. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


If you have any further questions, please don't hesitate to contact us at info@kashmiriethnic.com.